Our selection process is rigorous. Every member of the Lume team undergoes comprehensive Background Checks and specialized training. We don’t send strangers to your business; we send verified professionals who respect your privacy and your assets.

We do not compromise on quality. We use industrial-grade chemicals and high-level disinfection technology that not only clean but also protect surfaces. This ensures a deeper level of hygiene and, most importantly, a standard of cleanliness that lasts longer than conventional products.

No. We arrive with a full professional arsenal: high-performance machinery and specialized products. You just tell us when to start; we handle the complete logistics so you don’t have to buy a single sponge.

Our reputation is built on perfection. If anything fails to meet our "Zero Excuses" standard, we correct it immediately at no additional cost. We do not close a service ticket until you confirm that the environment reflects the professional status you contracted.

We understand that plans can change; however, our logistics and staff assignments are scheduled in advance to ensure punctuality. Cancellations made with less than 24 hours' notice, or up to one hour before the service, incur a $20 USD administrative fee. This charge allows us to cover operational costs and the time reserved by our specialists.

Our quotes are dynamic and adapt to the complexity of each project. The value varies depending on whether a specialized technical service is required (such as deep cleaning or critical areas) or if you opt for our promotional packages designed for recurring maintenance. We evaluate factors such as square footage, surface type, and frequency to offer the most cost-effective solution for your business.